Your brand new mattress may feel somewhat firmer in comparison to a mattress
that has been on a shop floor for some time. This is due to the amount of customers
that have lied on the show room model thus beginning the settling process. The
settling process is when the natural fillings in your mattress begin to settle and
soften. We recommend that this can take between 4 – 6 weeks, in some cases
slightly longer but in time you will notice your mattress becoming less firm.

Your mattress is filled with the finest natural fillings and will settle in accordance
with your body and will compress more where your body applies the most pressure.
To help the fillings recover in these areas and increase the longevity of your mattress regular turning and rotating is what we recommend. Please see our Mattress Turn Guide.

Everything in your mattress from the wire in the spring to the luxurious natural
fillings are of the finest quality. Provided you care for your mattress as we have
advised you to do then you will enjoy many years of the most comfortable sleep.

If you're placing your new mattress on your existing base, it's essential to ensure
the base is in good condition. The mattress will contour to the shape of the base, just as it adapts to your body. Therefore, we recommend replacing an old base. Any damage to the base could have a negative affect on the longevity of your mattress.

The gaps in between each slat offers no support to the natural fillings in your mattress. Therefore we recommend that the gaps are not wider than 3 inches
(7.5cm).

We have a appointment only showroom, please contact us for bookings via email.