Refund policy

Returns Policy

All our products are handmade to order, tailored to your specifications. Please consider our
return & refund policies before placing an order.

For more detail, please read below:
All damaged or defects must be identified and reported within 24 hours from the date of
delivery. This does not affect your statutory rights.

We request you to send us photos or videos of any areas of damage or imperfection in order
for us to offer you a suitable course of action.

Once assembled no refund will be allowed replacement will be at our discretion.
If you do opt for a return, All carriage charges on returned items to be paid by the customer.

All goods must be returned in the condition they were received in. We reserve the right to
charge for any damages.

Refund Policy

A refund will be initiated once we have received the items back and they have been
inspected. Refunds may take up to 10 business days to appear on your account, depending
on your bank or credit card issuer.

We do not hold stock of any of our products, they are all handmade to order, tailored to your
specification we charge a 50% cancellation fee of your overall order if you do not cancel your
order within exactly 24 hours.